Filter
Top Products
Mobile VPN Client User’s Guide
12
Copyright © 2006 Nokia. All rights reserved.
Unable to activate VPN
connection. Update VPN policy
first.
• Legacy authentication failed.
• The certificate that you use to
authenticate to the VPN gateway is
missing, expired, or its validity
period has not begun yet.
• Check your user name and password
and try again.
• Select a VPN policy in the in the VPN
policies view, press Options, and select
Update policy to update the VPN policy.
• Check the date and time settings on
the mobile device.
Unable to log on to policy server.
Delete server and redefine details.
The server certificate of the VPN policy
server expires.
In the VPN policy servers view:
1 Press Options and select Delete server to
delete the VPN policy server.
2 Press Options and select New server to
add the VPN policy server again.
Unable to log on to policy server.
Enter policy server user name and
password.
The certificate that authenticates you
to the VPN policy server expires or the
administrator revokes the certificate.
• Report this error to the administrator.
He gives you a one-time password for
logon.
• Enter the user name and one-time
password to authenticate to the VPN
policy server.
• A new certificate is enrolled for you.
Unable to log on to policy server.
See VPN log for details.
The validity period of the certificate
that authenticates you to the VPN
policy server has not begun yet.
Check the date and time settings or wait
until the validity period of the certificate
begins.
Message Cause Action