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Troubleshooting
Troubleshooting
If you are unable to make or receive a telephone call, please
review the following list of possible causes and attempt to find
the problem before you contact your service provider’s
authorized service center.
Problem Solution
No dial tone Lift the handset to your ear and
listen. If you hear nothing, then:
1. Verify that your telephone
was installed properly.
2. Verify that the telephone is
plugged into the telephone
jack.
3. Check visually to see that
the RAU and antenna have
not been damaged.
4. If steps 1 to 3 do not fix the
problem, contact your
service provider.
Busy/Reorder tone 1. The party you are calling is
on another call.
2. All system channels may be
busy. Try to dial the number
again in a few minutes.
3. The Globalstar telephone
may not be listed with the
service provider. To register,
contact your service
provider.