Filter
Top Products
Radio frequency signals might affect improperly installed or inadequately shielded electronic systems in
motor vehicles. Check with the manufacturer or its representative regarding your vehicle. If any equipment
has been added to your vehicle, you should also consult the manufacturer of that equipment for
information on radio frequency signals.
Do not use your BlackBerry device while walking or engaging in any activity that requires your full attention.
Inattention to vehicular traffic or other pedestrian hazards could result in serious injury, death, or property
loss.
Accessories
Use only those accessories approved by Research In Motion. Using any accessories not approved by RIM
for use with this particular BlackBerry device model might invalidate any approval or warranty applicable to
the BlackBerry device, might result in the BlackBerry device becoming inoperative, and might be
dangerous.
Carrying solutions: Your BlackBerry device might not come with a holster (body-worn accessory). If you
wear your BlackBerry device on your body, always put your BlackBerry device in a BlackBerry device
holster equipped with an integrated belt clip supplied or approved by Research In Motion. If you do not use
a holster equipped with an integrated belt clip supplied or approved by RIM when you carry your BlackBerry
device, keep your BlackBerry device at least 0.59 in. (15 mm) from your body when the BlackBerry device
is transmitting. When using any data feature of your BlackBerry device (for example, email messages, PIN
messages, MMS messages, or browser service), with or without a USB cable, hold your BlackBerry device
at least 0.59 in. (15 mm) from your body. Using accessories that are not supplied by or approved by RIM
might cause your BlackBerry device to exceed radio frequency exposure guidelines. For more information
about radio frequency exposure, see the "Compliance information" section of this guide.
Most BlackBerry carrying solutions for BlackBerry devices (for example, holsters, totes, and pouches)
incorporate a magnet into the physical structure of the carrying solution. Do not place items containing
magnetic strip components, such as debit cards, credit cards, hotel key cards, phone cards, or similar
items, near BlackBerry carrying solutions that incorporate a magnet into the physical structure of the
carrying solution. The magnet might damage or erase the data stored on the magnetic strip.
Magnetometer
Your BlackBerry device includes a magnetometer. The magnetometer is used by applications such as the
Compass application. Magnets-or devices that contain magnets, such as holsters, headphones, or
monitors-might negatively affect the accuracy of the magnetometer. Do not rely solely on applications that
use the magnetometer to determine your location. In an emergency situation, do not rely solely on
applications that use the magnetometer.
Media
Certain jurisdictions might prohibit or restrict your use of certain features on your BlackBerry device. When
taking, processing, or using pictures, obey all laws, regulations, procedures, and policies, including, without
limitation, any copyright, personal privacy, trade secret, or security laws which might govern or restrict you
while using your BlackBerry device. Honor the personal rights of others. Copyright protections might
prevent you from copying, modifying, transferring, or forwarding some pictures, music (including ring
tones), or other content.
Audio files: Permanent hearing loss might occur if you listen to audio files at high volumes, particularly with
headphones. Avoid increasing the volume of your headphones to block out noisy surroundings. If you
experience ringing in your ears or muffled speech, consult a physician to have your hearing checked.
Camera: If your BlackBerry device has a camera, do not aim the camera directly at the sun or any other
bright light. This action could cause serious damage to your eyes or damage your BlackBerry device. When
using the camera flash, keep the camera flash LED aperture at least 19.69 in. (50 cm) from the subject's
eyes.
Antenna
Use only the supplied integrated antenna. Unauthorized antenna modifications or attachments could
damage the BlackBerry device and might violate U.S. Federal Communications Commission (FCC)
regulations.
Interference with electronic equipment
Most modern electronic equipment is shielded from radio frequency signals. However, certain electronic
equipment might not be shielded against the radio frequency signals from your BlackBerry device.
Pacemakers: Consult a physician or the manufacturer of your pacemaker if you have any questions
regarding the effect of radio frequency signals on your pacemaker. Verify that you are using your
BlackBerry device in accordance with the safety requirements associated with your particular pacemaker,
which might include the following requirements:
• Always keep your BlackBerry device more than 7.88 inches (20 cm) from the pacemaker when your
BlackBerry device is turned on.
• Do not carry your BlackBerry device in your breast pocket.
• When using the phone on your BlackBerry device, use the ear opposite the pacemaker for making
and receiving calls to minimize the potential interference.
• If you have any reason to suspect that interference is taking place, turn off all wireless connections
on your BlackBerry device immediately. Stop using your BlackBerry device and consult a physician.
Hearing aids: Some digital wireless devices might interfere with some hearing aids. In the event of such
interference, consult your wireless service provider or contact the manufacturer of your hearing aid to
discuss alternatives.
Your BlackBerry device includes a magnetometer, which is used by applications such as the Compass
application. If an application that uses the magnetometer causes interference with your hearing aid, close
the application.
Other medical devices: If you use any other personal medical device, consult the manufacturer of your
device to determine if the device is adequately shielded from external radio frequency energy. Your
physician might be able to assist you in obtaining this information.
Health care facilities: Turn off all wireless connections on your BlackBerry device in health care facilities
when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities might be
using equipment that could be sensitive to external radio frequency energy.
Aircraft: Federal Aviation Administration (FAA) and Federal Communications Commission (FCC)
regulations prohibit using the radio of wireless devices while in the air. Turn off all wireless connections on
your BlackBerry device before boarding an aircraft. The effect of using the BlackBerry device with wireless
connections turned on in an aircraft is unknown. Such use might affect aircraft instrumentation,
communication, and performance, might disrupt the network, might otherwise be dangerous to the
operation of the aircraft, and might be illegal. With all wireless connections on your BlackBerry device
turned off, use only nonradio based device applications in accordance with airline regulations for electronic
devices.
Dangerous areas
Your BlackBerry device is not an intrinsically safe device and is not suitable for use in hazardous
environments, where intrinsically safe devices are required, including without limitation, in the presence of
gas fumes, explosive dust situations, operation of nuclear facilities, aircraft navigation or communication
services, air traffic control, and life support or weapons systems.
Potentially explosive atmospheres: If you are in any area with a potentially explosive atmosphere, turn off
all wireless connections on your BlackBerry device and obey all signs and instructions. Sparks in such areas
could cause an explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include
fueling areas such as gasoline or petrol stations; below deck on boats; fuel or chemical transfer or storage
facilities; vehicles using liquefied petroleum gas, such as propane or butane; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and any other area where you would normally
be advised to turn off your vehicle engine.
Do not use the phone on your BlackBerry device to report a gas leak in the vicinity of the leak. Leave the
area and, if the phone is available and active on your BlackBerry device, make the call from a safe location.
Blasting areas: When in a "blasting area" or an area that indicates that two-way radios should be turned off,
to avoid interfering with blasting operations, turn off all wireless connections on your BlackBerry device and
obey all signs and instructions.
Operating and storage temperatures
Your BlackBerry device and device travel charger are designed to be operated and stored within the
temperatures outlined in the following table:
Device operating
32 to 95°F (0 to 35°C)
Device storage -4 to 95°F (-20 to 35°C)
Travel charger operating 32 to 95°F (0 to 35°C)
Travel charger storage -22 to 167°F (-30 to 75°C)
Use or storage of your BlackBerry device or BlackBerry device accessories outside of the recommended
temperature ranges could cause damage to your BlackBerry device, BlackBerry device accessories, or
lithium-ion battery.
Keep your BlackBerry device or BlackBerry device accessories away from heat sources, such as radiators,
heat registers, stoves, or other apparatus (including amplifiers) that produce heat. If you are not going to
use your BlackBerry device for more than two weeks, turn off the BlackBerry device power and remove the
battery.
Device cleaning and repair
Cleaning: Do not use liquid, aerosol cleaners, or solvents on or near your BlackBerry device or BlackBerry
device accessories. Clean only with a soft dry cloth. Disconnect any cables from the computer and unplug
any charging accessories from the electrical outlet before cleaning either your
BlackBerry device or the
charging accessory.
If it is necessary to clean the battery cover on your BlackBerry device, remove the battery cover carefully
and keep your BlackBerry device away from all liquids. Clean the battery cover with a soft cloth that is
dampened with water and mild liquid detergent. Verify that the battery cover is completely dry before you
put it back on your BlackBerry device.
Repair: Do not attempt to disassemble your BlackBerry device or any charging accessory. Only qualified
service personnel should perform repairs to your BlackBerry device. If any of the following situations occur,
disconnect the power supply cables from the computer or electrical outlet and refer your BlackBerry device
or charging accessory for service to qualified service personnel:
• The power supply cord, plug, or connector is damaged.
• Liquid has been spilled or objects have fallen into the BlackBerry device or charging accessory.
• The BlackBerry device or charging accessory has been exposed to rain or water.
• The BlackBerry device or charging accessory becomes very hot to the touch.
• The BlackBerry device or charging accessory has been dropped or damaged in any way.
• The BlackBerry device or charging accessory does not operate normally by following the instructions
in the user documentation.
• The BlackBerry device or charging accessory exhibits a distinct change in performance.
To reduce the risk of fire or electric shock, adjust only those controls that are covered in the user
documentation for your BlackBerry device. An improper adjustment of other controls might cause damage
and will often require extensive work by a qualified technician to restore your BlackBerry device, charging
accessory, or any other accessory to normal operation.
Failure to observe all safety instructions contained in the user documentation for your BlackBerry device
will void the Limited Warranty and might lead to suspension or denial of services to the offender, legal
action, or both.
Device and battery disposal
Do not dispose of either your BlackBerry device or the battery in a fire.
Your BlackBerry device should not be placed in household waste bins.
For information about returning your device and accessories to Research In Motion for recycling and safe
disposal, from a browser on your computer, visit www.blackberry.com/recycling or https://
tradeup.blackberry.com. The recycling and trade-up programs are only available in certain areas.
If these programs are not offered in your area, check with your local government for regulations regarding
the proper disposal of electronic products.
Dispose of the battery in accordance with the laws and regulations in your area governing disposal of such
cell types.
About emergency calls and the BlackBerry Mobile Voice System
If you have the BlackBerry Mobile Voice System installed on your BlackBerry device, the following
statements are applicable to you:
Emergency calls to 911, 112, 000, 999, or other internationally recognized numbers intended to connect to
a public safety answering point or similar emergency services are not processed through the BlackBerry
Mobile Voice System, and are only processed from your BlackBerry device where mobile network coverage
is available from a wireless service provider. The BlackBerry MVS is not designed or intended to be a
replacement for traditional telephone service. Additional arrangements must be made, separate from the
BlackBerry MVS, for you to obtain access to traditional fixed or wireless telephone services, such as
emergency calling capability. RIM and its affiliates, and their respective officers, directors, and employees
shall have no responsibility or liability whatsoever for any personal injury, death, or damages arising out of
or in connection with the inability to access emergency call services (for example, 911, 112, 000, or 999)
through the BlackBerry MVS. By using the BlackBerry MVS Client, you agree to the above. If you do not
agree to the above, remove the BlackBerry MVS Client from your device.
Compliance information
Exposure to radio frequency signals
The BlackBerry device radio is a low power radio transmitter and receiver. When the BlackBerry device
radio is turned on, it receives and also sends out radio frequency signals. The BlackBerry device is designed
to comply with Federal Communications Commission (FCC), and Industry Canada (IC) guidelines
respecting safety levels of radio frequency exposure for wireless devices, which in turn are consistent with
the following safety standards previously set by Canadian, U.S., and international standards bodies:
• ANSI/IEEE C95.1, 2005, American National Standards Institute/Institute of Electrical and Electronics
Engineers Standard for Safety Levels with Respect to Human Exposure to Radio Frequency
Electromagnetic Fields, 3 kHz to 300 GHz
• National Council on Radiation Protection and Measurements (NCRP) Report 86, 1986, Biological
Effects and Exposure Criteria for Radiofrequency Electromagnetic Fields
• Health Canada, Safety Code 6, 2009, Limits of Human Exposure to Radiofrequency Electromagnetic
Fields in the Frequency Range from 3 kHz to 300 GHz
To maintain compliance with FCC and IC radio frequency exposure guidelines when you carry the
BlackBerry device on your body, use only accessories equipped with an integrated belt clip that are
supplied or approved by Research In Motion. Use of accessories that are not expressly approved by RIM
might violate FCC and IC radio frequency exposure guidelines and might void any warranty applicable to the
BlackBerry device. If you do not use a body-worn accessory equipped with an integrated belt clip supplied
or approved by RIM when you carry the BlackBerry device, keep the BlackBerry device at least 0.59 in. (15
mm) from your body when the BlackBerry device is transmitting. When using any data feature of the
BlackBerry device, with or without a USB cable, hold the BlackBerry device at least 0.59 in. (15 mm) from
your body. If you use a body-worn accessory not supplied by RIM when you carry the BlackBerry device,
verify that the accessory does not contain metal and keep the BlackBerry device at least 0.59 in. (15 mm)
from your body when the BlackBerry device is transmitting.
To reduce radio frequency exposure consider these safety guidelines:
• Use the BlackBerry device in areas where there is a strong wireless signal. The indicator that
provides information about the strength of the wireless signal is located in the upper-right corner of
the home screen and displays five ascending bars. Three or more bars indicate a strong signal. A
reduced signal display, which might occur in areas such as an underground parking structure or if
you are traveling by train or car, might indicate increased power output from your BlackBerry device
as it attempts to connect to a weak signal.
• Use hands-free operation if it is available and keep the BlackBerry device at least 0.59 in. (15 mm)
from your body (including the abdomen of pregnant women and the lower abdomen of teenagers)
when the BlackBerry device is turned on and connected to the wireless network. For more
information about carrying your BlackBerry device, see the holster information in the "Accessories"
section of this document.
• Reduce the amount of time spent on calls, or send a text message or BBM message instead.
Specific absorption rate data
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO
WAVES WHEN USED AS DIRECTED IN THIS SECTION.
The BlackBerry device is a radio transmitter and receiver. It is designed and manufactured not to exceed
the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications
Commission (FCC) of the U.S. Government and Industry Canada of the Canadian Government (IC) when
used as directed in the previous section. These limits are part of comprehensive guidelines and establish
permitted levels of RF energy for the general population. The guidelines are based on standards that were
developed by independent scientific organizations through periodic and thorough evaluation of scientific
studies.
The exposure standard for wireless devices employs a unit of measurement known as the Specific
Absorption Rate, or SAR. The SAR limit set by the FCC/IC is 1.6W/kg*. Tests for SAR are conducted using
standard operating positions specified by the FCC/IC with the device transmitting at its highest certified
power level in all tested frequency bands. Although the SAR is determined at the highest certified power
level, the actual SAR level of the device while operating can be well below the maximum value. This is
because the device is designed to operate at multiple power levels so as to use only the power required to
reach the network. In general, the closer you are to a wireless base station antenna, the lower the power
output.
Before a wireless device model is available for sale to the public, it must be tested and certified to the FCC
and IC that it does not exceed the limit established by the government-adopted requirement for safe
exposure. The tests are performed in positions and locations (for example, at the ear and worn on the body)
as required by the FCC and IC for each model.
The highest SAR value for your BlackBerry device model when tested for use at the ear is outlined as
follows:
Device
SAR (W/kg) for 1 g
BlackBerry Z10 device (model number RFK121LW) 0.97
BlackBerry Z10 device (model number RFF91LW) 0.97
The highest reported body SAR value for this BlackBerry device when clipped on a belt, in a Research In
Motion approved holster equipped with an integrated belt clip, is outlined below. Carrying solutions,
including RIM approved carrying solutions and carrying solutions not approved by RIM, that do not come