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Make Your First Call
Make Your First Phone Call
1. Enter a phone number using your
keypad. (If you make a mistake while
dialing, press to erase.)
2. Press .
3. When you’re finished, press .
Activate Your Phone
Activate Your Phone
• If you purchased your phone at a Sprint
Store, it is probably activated and ready
to use.
• If you received your phone in the mail,
and it is for a new Sprint account or a new
line of service, your phone is designed to
activate automatically. To confirm your
activation, make a phone call.
•
If you received your phone in the mail and
it is going to be activated on an existing
number on your account (you’re swapping
phones), you can activate on your
computer online or directly on your phone.
Activate on your computer:
b Go to sprint.com/activate and follow
the instructions.
Activate on your phone:
Note: For security reasons, you will need
your Sprint PIN to use this activation
method.
1. Turn on your new phone. (Make sure the
old one is turned off.) Your phone will
attempt Hands-Free Activation
automatically.
Note: Your phone will need to complete
one hands-free activation attempt before
you can continue.
2. Press ACTIVATE (left softkey) to override
auto-activation and start the manual
activation wizard.
Note: If you don’t override Hands-Free
Activation, your phone will attempt to
auto-activate five times. Wait for RETRY
to appear on your screen. Press RETRY
(left softkey) and then press ACTIVATE
(left softkey).
3. Follow the on-screen prompts to
complete the activation process,
4. After you have completed the wizard,
make a phone call to confirm your
activation.
If your phone is still not activated,
contact Sprint Customer Service at
1-888-211-4727 for assistance.