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Appendix
76
Troubleshooting
Maximizing Call Quality
For optimum call quality with your Sprint PCS Phone
TM
,
please follow these guidelines:
• Fully extend the antenna. While it may be possible to
place calls with the antenna retracted, the phone
operates best with the antenna fully extended.
• Hold the phone as you would hold any other telephone
handset. Speak directly into the mouthpiece, and
position the antenna up and over your shoulder while
talking.
• Do not hold the antenna while using the phone, as this
may affect call quality.
Caring for the Antenna
For proper care of the antenna, please follow these
guidelines:
• Replace a damaged antenna immediately. A broken
antenna may degrade call quality. For repairs in the U.S.,
call toll-free 1.888.987.HELP (4357).
• Use only the antenna attached to your Sprint PCS Phone.
Unauthorized antennas, modifications, or attachments
could cause damage to the phone and may violate
Federal Communications Commission (FCC) regulations.
Common Questions
The following section provides answers to some commonly
asked questions. If you encounter other problems with your
Sprint PCS Phone, please contact your carrier or service
provider.
How do I turn on the phone?
Press and hold the PWR key until the phone sounds an alert
and displays the time, date, and carrier’s name.