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Section 1: Getting Started
1A: Setting Up Service 12
PCS Customer Solutions
Claire, your virtual service representative is also available to assist you
24 hours a day, seven days a week. Visit her at www.sprintpcs.com by
logging on and clicking on Claire’s Directory for Service Solutions.
Receiving Automated Invoicing Information
For your convenience, your phone gives you free access to invoicing
information on your PCS Account. This information includes balance
due, payment received, invoicing cycle and the amount of minutes used
since your last invoicing cycle. Follow these steps to access this
information:
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Note: This service may not be available in all Affiliate markets.
PCS Directory Assistance
PCS Directory Assistance provides a variety of services, including
residential, business and government listings; assistance with local or
long-distance calls; movie listings; hotel, restaurant and shopping
information and major local event information. There is a per call
charge and you will be billed for airtime.
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PCS Operator Services
PCS Operator Services can provide assistance in placing collect calls or
calls billed to a local telephone calling card or a third party.
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For more information or to see the latest in products and services, visit us
online at www.sprintpcs.com.
Note: PCS Operator Services may not be available in all
Affiliate markets.