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Troubleshooting
Some problems require that you call your service provider,
but most of the problems you can easily correct yourself.
Before handing your phone in for repair, copy all saved
files, messages and information to another device as content
may be lost during repair.
Grey menu options
Grey text indicates a function that is temporarily unavailable.
Since you cannot send themes, pictures and sounds that are
copyright-protected, the Send menu may be unavailable.
The phone is slow to respond
Select and delete unwanted content by pressing and then
restart the phone % 8 To turn the phone on and off.
No indication of charging
When you start charging a battery that is empty or a battery
that has not been used for a long time, it may take up to 30
minutes before the battery icon appears in the screen.
The phone cannot be switched on
Recharge the battery % 6 To insert the SIM card and charge
the battery or % 83 Battery use and care.
Charging a non Sony Ericsson battery
If the battery you are using is not a Sony Ericsson-approved
battery % 83 Battery use and care.
If the setting for display light is power save, press
to activate the screen for indication of charging.