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68 Troubleshooting
I cannot use the Internet
Your subscription does not include
data capability. Internet settings are
missing or incorrect. Please contact
your network operator.
See Help in your phone on page 7 or
go to www.sonyericsson.com/support
to order Internet settings, and follow
the instructions on the screen. See
Settings on page 50.
The phone cannot be detected by
other devices using Bluetooth
wireless technology
You have not turned the Bluetooth
function on.
Make sure that the visibility is set to
Show phone. See To receive an item
on page 53.
I cannot synchronize or transfer data
between my phone and my computer,
when using the USB cable.
The cable or software that came
with your phone has not been properly
installed. Go to
www.sonyericsson.com/support to read
Getting started guides which contain
detailed installation instructions and
troubleshooting guides.
Error messages
Insert SIM
There is no SIM card in your phone or
you may have inserted it incorrectly.
See Charging the battery on page 7.
The SIM card connectors need cleaning.
If the card is damaged, contact your
network operator.
Insert correct SIM card
Your phone is set to work only with
certain SIM cards. Check if you are
using the correct operator SIM card.
Wrong PIN/Wrong PIN2
You have entered your PIN or PIN2
incorrectly.
Enter the correct PIN or PIN2 and
select Yes. See To insert the SIM
card on page 5.
PIN blocked/PIN2 blocked
You have entered your PIN or PIN2
code incorrectly three times in a row.
To unblock, see SIM card lock on
page 64.