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85
Troubleshooting
Master reset
You can return the phone to its original state by
deleting the changes that you have made to
settings, and the content that you have added or
edited.
• If you select Reset settings, some settings in the
phone will be lost.
• To delete all contacts, messages and other personal
data such as games and music and some settings,
select
Reset all.
To reset the phone
1 } Settings } the General tab } Master reset.
2 } Reset settings } Reset all.
3 Enter the phone lock code (0000 or the new
code if you have changed it) }
OK.
Troubleshooting
Why doesn’t the phone work the way I want?
This chapter lists some problems that you might
encounter while using your phone. Some problems
require that you call your service provider, but most
of the problems you can easily correct yourself.
However, if you need to hand in your phone for
repair, please note that you may lose information
and content that you have saved in your phone. You
are advised to make a copy of such information
before handing your phone in for repair.
The phone cannot be switched on
Recharge or replace the battery. % 5 To insert the
SIM card and charge the battery.
No indication of charging
When you start charging a battery that is empty or a
battery that has not been used for a long time, it
may take up to 30 minutes before the battery icon
appears in the display.
If you select Reset all, some pictures, melodies and
templates which come with your phone will be deleted.