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Troubleshooting
Some problems require that you call your service provider, but
you can correct most problems yourself. Remove the SIM card
before handing your phone in for repair. Go to
www.sonyericsson.com/support for more information.
Memory capacity and speed
If you have not restarted the phone for a while, you may
experience problems with its memory capacity and speed.
You can restart the phone to improve its capacity.
1 Turn the phone off and remove the battery cover.
2 Remove the phone battery and then put it back in place.
3 Replace the battery cover and turn the phone on.
Master reset
If you experience problems with your phone such as screen
flickering or freezing and navigation problems you should reset
the phone.
• From standby select Menu > Settings > the General tab
> Master reset > Reset settings and select an option.
The phone turns itself off
If your phone turns itself off when being transported, something
in your pocket or bag has activated the on/off key. Turn the
automatic key lock on. Select Menu > Settings > the General
tab > Security > Auto keylock > On.
Reset settings will reset all changes that you have made
in your phone to default.
Reset all will delete all user data as contacts, messages,
pictures and sounds in your phone.