Filter
Top Products
This is the Internet version of the user's guide. © Print only for private use.
45
I cannot turn the phone on
• Attach the charger (make sure the power icon on the charger
is facing upwards) and charge the phone for 2.5 hours.
Some menu options appear in grey
A service is not activated or your subscription does not support
the function.
• Contact your network operator.
The phone is working slowly
• Delete unwanted content and restart the phone.
No indication of charging
• The battery is empty or has not been used for a long time.
It may take up to 30 minutes before the battery icon appears
on the screen.
I cannot use Internet or send picture messages
You need a phone subscription that supports data
transmission, and the correct Internet settings.
• Go to www.sonyericsson.com/cn or contact your network
operator.
What do these error messages mean?
Insert SIM
Your SIM card is not inserted correctly or may be damaged
or dirty. Try one or more of the following:
• Remove the SIM card and insert it correctly.
• Clean the connectors on the SIM card and phone with
a soft brush, a cloth or a cotton bud.
• Check if the SIM card is damaged.