Filter
Top Products
Section 2C: Setting Your Phone’s Security 91
Resetting and Locking Your Phone
Through SMS
When your phone is lost or stolen, you can erase your
important personal information (such as Contacts entries, call
history, and messages) and lock your phone by sending a
specially-formatted SMS message to your phone.
From your computer, sign on to
www.sprint.c
om
and send a
message to your phone (input your 10-digit wireless phone
number) in the following format:
\ \ RESET **<Passcode>** RESET
<Passcode> - your defined passcode.
The default passcode is your phone’s 11-digit ESN (Electronic
Serial Number), which can be found on the phone’s packaging
or on the phone itself. The locked phone will display the
following message: “If found, please call Sprint Customer
Service 1-888-211-4727.”
Note: To send a message from mailer software, inputyour 10-digit
wireless phone number followed by “@messaging.sprintpcs.com.”
To enable locking your phone through SMS:
1. Select > Settings > Security, and then enter your lock
code. (The Security menu is displayed.)
2. Select Others > Found Me > Reset/Lock > Enable.
To unlock a phone that has been locked through SMS,
please take the phone to your nearest Sprint Store.
Your Phone’s Security