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Trouble Shooting Guide, Electrical
4/00021-2/FEA 209 544/74 A
Sony Ericsson Mobile Communications AB
11(12)
8 Software Problems
• If there are problems with the response of the keyboard commands and/or spelling
errors in the menu, that are not related to mechanical damage, make a master reset and
flash the phone with the latest soft ware from EMMA II.
• Checking the software revision can be done in the Service info, see Test Instruction,
Electrical. Choose: Service info / SW information. The Software revision and date are
shown in the display.
If the fault still remains, send the unit on, according to local directives.
9 SIM Problems
• There is only SIM-fault if Insert card or Card error is displayed.
• Check the SIM Connector (Fig. 9-1) for dust or dirt, bad solder joints and mechanical
damage. If necessary replace the SIM Connector.
If the fault still remains, send the unit on, according to local directives.
Figure 9-1