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This is the Internet version of the user's guide. © Print only for private use.
44
Troubleshooting
You can correct most problems yourself. For more support go
to www.sonyericsson.com/cn, see the Important information
guide or contact your network operator.
The phone turns itself off
Restart the phone or do a master reset.
To restart the phone
1 Turn the phone off and remove the battery cover.
2 Remove the battery and put it back in place.
3 Replace the battery cover and turn the phone on.
To perform a master reset
1 From standby select Menu > Settings > General > Master
reset.
2 Select Reset settings to delete your changes to settings
or Reset all to delete your changes to settings, all contacts,
messages, personal data, and content you have downloaded,
received or edited.
3 Select Continue.
Remove the SIM card before handing your phone in for
repair.