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I cannot turn the phone on, what should I do?
Try charging the phone until it has finished charging. Connect
the charger (make sure the power icon on the charger is facing
upwards) and charge the phone for 2.5 hours. The battery icon
on the screen may not appear until the phone has charged for
30 minutes.
What is my phone lock code?
A phone lock protects your phone against unauthorized use.
If a different SIM card is inserted in the phone, the phone lock
code has to be entered. The default phone lock code is 0000.
What do these error messages mean?
PIN blocked. To unblock, enter your PUK code provided by
your network operator.
You have entered the wrong PIN code 3 times in a row. Unblock
the SIM card with the PUK code provided by your operator.
See SIM card lock on page 33.
Insert SIM
Your SIM card is not inserted correctly or may be damaged
or dirty. Try the following:
1 Remove the SIM card.
2 Clean the connectors on the SIM card and phone with a
cloth or a cotton bud. Check if the SIM card is damaged.
3 Insert the SIM card correctly in the phone.
Contact your network operator if you need a new SIM card.
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