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What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping or other physical
damage, improper installation, abnormal operation or handling, neglect, inundation,
re, water or other liquid intrusion; or
2. Product that has been damaged due to repair, alteration or modication by anyone
other than an authorized service representative of VTech; or
3. Product to the extent that the problem experienced is caused by signal conditions,
network reliability, or cable or antenna systems; or
4. Product to the extent that the problem is caused by use with non-VTech accessories; or
5. Product whose warranty/quality stickers, product serial number plates or electronic
serial numbers have been removed, altered or rendered illegible; or
6. Product purchased, used, serviced, or shipped for repair from outside the United
States of America or Canada, or used for commercial or institutional purposes
(including but not limited to Products used for rental purposes); or
7. Product returned without a valid proof of purchase (see item 2 below); or
8. Charges for installation or set up, adjustment of customer controls, and installation or
repair of systems
outside the unit.
How do you get warranty service?
To obtain warranty service in the USA, visit our website at www.vtechphones.com or call
1 (800) 595-9511. In Canada, go to www.vtechcanada.com or call 1 (800) 267-7377.
NOTE: Before calling for service, please review the user’s manual - a check of the
Product’s controls and features may save you a service call.
Except as provided by applicable law, you assume the risk of loss or damage during
transit and transportation and are responsible for delivery or handling charges incurred
in the transport of the Product(s) to the service location. VTech will return repaired
or replaced Product under this limited warranty. Transportation, delivery or handling
charges are prepaid. VTech assumes no risk for damage or loss of the Product in transit.
If the Product failure is not covered by this limited warranty, or proof of purchase does
not meet the terms of this limited warranty, VTech will notify you and will request that you
authorize the cost of repair prior to any further repair activity. You must pay for the cost
of repair and return shipping costs for the repair of Products that are not covered by this
limited warranty.
What must you return with the Product to get warranty service?
1. Return the entire original package and contents including the Product to the VTech
service location along with a description of the malfunction or difculty; and
2. Include a “valid proof of purchase” (sales receipt) identifying the Product purchased
(Product model) and the date of purchase or receipt; and
3. Provide your name, complete and correct mailing address, and telephone number.
Other limitations
This warranty is the complete and exclusive agreement between you and VTech. It
supersedes all other written or oral communications related to this Product. VTech
provides no other warranties for this Product. The warranty exclusively describes all of
VTech’s responsibilities regarding the Product. There are no other express warranties.
No one is authorized to make modications to this limited warranty and you should not
rely on any such modication.
State/Provincial Law Rights: This warranty gives you specic legal rights, and you may
also have other rights, which vary from state to state or province to province.
Limitations: Implied warranties, including those of tness for a particular purpose and
merchantability (an unwritten warranty that the Product is t for ordinary use) are limited
to one year from the date of purchase. Some states/provinces do not allow limitations on
how long an implied warranty lasts, so the above limitation may not apply to you. In no
event shall VTech be liable for any indirect, special, incidental, consequential, or similar
damages (including, but not limited to lost prots or revenue, inability to use the Product
or other associated equipment, the cost of substitute equipment, and claims by third
parties) resulting from the use of this Product. Some states/provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusion may not apply to you.
Please retain your original sales receipt as proof of purchase.