Appendix
145
Panel Array Mode
The Windows Client
Problem Resolution
Low resolution video in Panel
Array Mode.
Increase the number of panels that are displayed.
Some users only receive a partial
image when multiple remote
users are logged in concurrently.
The first user to invoke Panel Array Mode should
set it to display a minimum of four panels.
Problem Resolution
Windows Client won't connect to
the KH1508i / KH1516i.
DirectX 7.0 or higher must be installed on your
computer.
Remote mouse pointer is out of
sync.
1. Use the AutoSync feature (see Video Adjust-
ment, page 87), to sync the local and remote
monitors.
2. If that doesn't resolve the problem, use the
Adjust Mouse feature (see Mouse Synchroniza-
tion, page 106) to bring them back in sync.
3. If the two methods described above fail to
resolve the problem, use the Toggle Mouse Dis-
play function (see page 86).
Part of remote window is off my
monitor.
If Keep Screen Size is not enabled (see page 58),
use the AutoSync feature (see Video Adjustment,
page 87) to synchronize the local and remote
monitors. If it is enabled, see the discussion on
page 58.
The remote screen display is
rotated 90 degrees.
Enable Keep Screen Size. See the discussion on
page 58 for details.
I cannot run Net Meeting when
the Windows Client is running.
Enable Keep Screen Size. (See the discussion on
page 58 for details.)
kh15816i.book Page 145 Wednesday, December 26, 2007 11:12 AM
