Customer Assistance and Information ....... 482
Customer Satisfaction Procedure ............... 482
Online Owner Center ................................. 484
Customer Assistance for Text
Telephone (TTY) Users .......................... 485
Customer Assistance Offices ..................... 485
GM Mobility Reimbursement Program ........ 486
Roadside Service ...................................... 487
Courtesy Transportation ............................. 488
Vehicle Data Collection and Event Data
Recorders .............................................. 491
Collision Damage Repair ........................... 492
Reporting Safety Defects ............................ 496
Reporting Safety Defects to the
United States Government ..................... 496
Reporting Safety Defects to the
Canadian Government ............................ 496
Reporting Safety Defects to
General Motors ...................................... 497
Service Publications Ordering
Information ............................................. 497
Section 8 Customer Assistance Information
481
