Troubleshooting 61
IF THE POWER LIGHT IS OFF — The computer is either turned off or is not receiving
power.
• Reseat the power cable in the power connector on the back of the computer and the
electrical outlet.
• Bypass power strips, power extension cables, and other power protection devices to
verify that the computer turns on properly.
• Ensure that any power strips being used are plugged into an electrical outlet and are
turned on.
• Ensure that the electrical outlet is working by testing it with another device, such as a
lamp.
• Contact Dell, (see
"Contacting Dell
" on page 95).
IF THE POWER LIGHT IS AMBER — Contact Dell, see "Contacting Dell" on page 95.
E
LIMINATE INTERFERENCE — Some possible causes of interference are:
• Power, keyboard, and mouse extension cables.
• Too many devices connected to the same power strip.
• Multiple power strips connected to the same electrical outlet.
Printer Problems
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C
HECK THE PRINTER DOCUMENTATION — See the printer documentation for setup
and troubleshooting information.
E
NSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
TEST THE ELECTRICAL OUTLET — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
V
ERIFY THAT THE PRINTER IS RECOGNIZED BY WINDOWS —
Windows Vista:
1
Click
Start
→
Control Panel
→
Hardware and Sound
→
Printer
.
2
If the printer is listed, right-click the printer icon.
