A SERVICE OF

logo

Open as PDF
next previous
Docking Power While the Computer Is Running
If a computer is connected to the Dell D/Dock, or Dell D/Port while the computer is running, presence of the docking device is ignored until the AC adapter is
connected to the computer.
Printer Problems
Scanner Problems
Check the AC adapter — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.
Connect the computer directly to an electrical outlet — Bypass power protection devices, power strips, and the extension cable to verify
that the computer turns on.
Eliminate possible interference — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.
Adjust the power properties — See Power Management Modes.
Reseat the memory modules — If the computer power light turns on but the display remains blank, reinstall the memory modules.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer's manufacturer.
Checktheprinterdocumentation— See the printer documentation for setup and troubleshooting information.
Ensure that the printer is turned on
Checktheprintercableconnections—
l See the printer documentation for cable connection information.
l Ensure that the printer cables are securely connected to the printer and the computer.
Testtheelectricaloutlet— Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
VerifythattheprinterisrecognizedbyWindows—
1. Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2. Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3. Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer
Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.
Reinstalltheprinterdriver— See the printer documentation for instructions
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner's manufacturer.
Checkthescannerdocumentation— See the scanner documentation for setup and troubleshooting information.