Solving Problems 81
Scanner Problems
Hard Drive Problems
NOTE: For information on saving files to a floppy disk, see the Dell Inspiron Help file. To access the help
file, see page 18.
If you have problems with a hard drive
CHECK THE POWER CABLE CONNECTION — Ensure that the scanner power
cable is firmly connected to a working electrical power source and that the
scanner is turned on.
CHECK THE SCANNER CABLE CONNECTION — Ensure that the scanner cable is
firmly connected to the computer and to the scanner.
UNLOCK THE SCANNER — Ensure that your scanner is unlocked if it has a
locking tab or button.
REINSTALL THE SCANNER DRIVER — See the scanner documentation for
instructions.
ALLOW THE COMPUTER TO COOL BEFORE TURNING IT ON — A hot hard drive
may prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
CHECK THE DRIVE FOR ERRORS
1 Click the Start button and click My Computer.
2 Right-click the drive letter (local disk) that you want to scan for errors, and
then click Properties.
3 Click the Tools tab.
4 Under Error-checking, click Check Now.
5 Click Start.
