86
Solving Problems
Problems with the Remote Control
The projector doesn’t respond to remote control commands.
■
Make sure the remote control is turned on.
■
Make sure you are within 30 feet of the projector, and within
range of the infrared receivers (approximately 30
°
to left or right
and 15
°
above or below).
■
The remote control batteries may not be installed correctly or may
be low on power. Check the installation or replace them as
described on page 12.
■
Dim the room lights and turn off any fluorescents. Make sure the
projector is not in direct sunlight. Strong lighting, especially
fluorescent lights, may affect the projector’s infrared receivers.
■
Turn off any nearby equipment that emits infrared energy, such
as a radiant room heater.
You can’t control the mouse pointer with the remote
control.
■
Make sure the mouse cable is securely connected to both your
computer’s mouse port (using the main cable) and the projector’s
mouse port. See Chapter 1 for details.
■
Make sure you have used the correct cable. The PS/2 mouse cable
and Macintosh mouse cable look the same, but they are not
identical. Check the label on the end of the cable.
Power
Freeze
A/V Mute
E-Zoom
R/C ON
OFF
3
1
5
2
4
Enter
Esc
ON/OFF
switch
