Troubleshooting 39
Ink cartridge
error ---> Press
the Color copy
button to begin
replacing the ink
cartridge.
Error occurs at the
ink cartridge.
Press the x Color Copy button
and open the scanner unit by
following the messages to
replace the empty cartridge.
See “Replacing an Ink
Cartridge” on page 26.
Paper out or miss
feed ---> Load
paper in Paper
tray and press the
Color copy button.
No paper is
loaded in the
sheet feeder.
Load paper in the sheet
feeder, and then press the x
Color Copy button.
Scanner unit open
---> Close the
scanner unit.
Scanner unit is
open.
Close the scanner unit
securely.
Paper jam --->
Press the Color
copy button and
clear the paper
jam by hand if
necessary.
Paper jams occur. Press the x Color Copy
button. If the paper jam is not
cleared, remove the jammed
paper by hands. See
“Clearing the Jammed
Paper” on page 40.
Scanner error --->
See your
documentation and
call service if
necessary.
Scanner fails.
The transportation
lock is locked.
The fluorescent
lamp needs to be
replaced.
This product does
not work.
Turn off this product and then
make sure the transportation
lock is released. If the error
message still appears,
contact your dealer.
Printer error --->
See your
documentation and
call service if
necessary.
Printer fails.
Turn this product off, and then
back on. If the error message
still appears, contact your
dealer.
Error Messages Problem Solution
