Operating Instructions Safety InstructionsConsumer Support Troubleshooting Tips
18
Before you call for service…
Problem Possible Causes What To Do
White film on inside Hard water minerals • GE recommends Jet Dry
®
Dishwasher Cleaner to help
surfaces remove some hard water and minteral stains.
• For extreme staining, clean the interior by applying
dishwasher detergent to a damp sponge. Wear rubber
gloves. Do not use any type of cleanser other than those
recommended or dishwasher detergent because it may
cause foaming or sudsing. Cascade
®
and Electrasol
®
Automatic Dishwashing Detergents have been
approved for use in all GE dishwashers.
Dishes don’t dry Low inlet water temperature • Make sure inlet water temperature is correct (see Using the
dishwasher section).
• Select HEATED DRY.
Rinse agent dispenser is empty • Check the rinse agent dispenser.
Dishwasher won’t run Fuse is blown, or the • Replace fuse or reset circuit breaker. Remove any other
circuit breaker tripped appliances from the circuit.
• Try resetting the START/RESET pad.
Wall switch (some installations) • Check for a wall switch that the dishwasher might be
is in the “off” position connected to. A wall switch is required by electrical codes
in some localities. Turn the switch “on” if it is “off.”
Steam This is normal • Steam comes through the vent by the door latch during
drying and when water is being pumped out.
Sanitized light does The door was opened and the • Do not interrupt the cycle anytime during or after
not illuminate at the cycle was interrupted during main wash.
end of the cycle or after the main wash portion
(Anti-Bacteria
The incoming water • Raise the water heater temperature to 120°F.
cycle only)
temperature was too low
Troubleshooting Tips