50 Printer maintenance EN
Refilled toner cartridges
While Hewlett-Packard does not prohibit the use of refilled toner cartridges during the warranty
period or while under a maintenance contract, we do not recommend their use. The reasons for this
are:
l Hewlett-Packard has no control or process to ensure that a refilled toner cartridge functions at
the high level of reliability of a new HP LaserJet toner cartridge.
l Hewlett-Packard also cannot predict what the long-term reliability effect on the printer is from
using different toner formulations found in refilled cartridges.
l Hewlett-Packard has no control over the actual print quality of a refilled toner cartridge. The print
quality of HP LaserJet toner cartridges influences the customer’s perception of the printer.
Repairs resulting from the use of refilled toner cartridges are not covered under the HP warranty or
maintenance contract.
Recycling toner cartridges
In order to reduce waste, Hewlett-Packard has adopted a recycling program for used toner
cartridges. Plastics and other material are recycled. Cartridge components that do not wear out are
reused. HP pays the shipping costs from the user to the recycling plant. To join this recycling effort,
follow the instructions inside the toner cartridge box.
Service.book Page 50 Thursday, September 14, 2000 11:15 AM
