3-6
Troubleshooting
HP Customer Support Services
Troubleshooting
Resetting the Switch
You can reset the switch by unplugging and plugging back in the power cord;
each switch does not have a reset button. By reinserting the power cord, the
switch performs the power-on self-test. No configuration is changed.
HP Customer Support Services
If you are still having trouble with your switch, Hewlett-Packard offers support
24 hours a day, seven days a week through the use of automated electronic
services including:
■ the World Wide Web
■ HP BBS
■ HP FTP Library Service on the Internet
■ CompuServe
■ HP Network Phone-In Support (NPS)
■ HP FIRST FAX Retrieval Service
See the perforated card at the beginning of this manual for information on
how to use these services to get technical support.
Your HP-authorized network reseller can also provide you with assistance,
both with services that they offer and with services offered by HP.
YUMABOOK.BK : 3_troub.fm5 Page 6 Thursday, February 20, 1997 9:35 AM
