23
Insignia NS-D7PDVD Dual-Screen Portable DVD Player
www.insigniaproducts.com
Troubleshooting
Problem Solution
No sound or distorted sound. • Adjust the volume.
• Make sure that headphones are not plugged in. When
headphones are plugged in, the internal speakers are
turned off.
• Make sure that all cables are inserted correctly into the
appropriate jacks.
Cannot fast-forward or fast-reverse through a
movie.
• You cannot fast-forward through opening credits and
warning information at the beginning of a movie.
• Some DVDs do not allow rapid scanning or skipping of
titles or chapters.
The (do not) icon appears on the screen. The action you tried cannot be done because:
• The DVD software does not allow it.
• The DVD does not support the feature (for example the
Subtitle feature).
• The feature is not available at the current point on the
DVD.
• You entered a title or chapter number that is out of
range.
Picture is distorted. • During fast-forwarding or fast-reversing, distortion is
normal.
• The DVD may be damaged. Try another DVD.
Remote control does not work. • Make sure that the battery is fresh.
• Make sure that nothing is blocking the IR sensor.
• Make sure that you point the remote directly at the IR
sensor and that you are within 10 feet of the IR sensor.
Disc does not play. • Make sure that the disc is inserted with the label side
up.
• Make sure that the disc is compatible with your player.
Your player can play DVDs and audio CDs.
Play starts, then stops immediately. • Make sure that the region code for a DVD matches the
region code for your player. Your player’s region code is
1. The DVD’s region code is on the DVD or the DVD
packaging.
• Make sure that the disc is not dirty.
• If condensation has formed inside your player, let your
player dry out.
