E
TROUBLESHOOTING
I
the unit does not per
orm properl
when operated as instructed in this manual, check the unit, consulting the
ollowing checklist.
Problem Solution
No
ower
- Check if the AC cord is properl
connected.
- Unplu
the AC cord once, and wait
or 5-10 seconds and then plu
it in a
ain.
No sound or
icture
-
h
k if
h
nn
TV
r AV r
iv
r i
rn
n
- Check i
the connections are made securel
and correctl
- C
ec
w
et
er t
e connecte
TV, AV receiver or ot
er
evice supports HDCP.
(T
is unit wi
not output a vi
eo signa
un
ess t
e ot
er
evice supports HDCP.)
- Check whether the out
ut format of this unit (HDMI FORMAT) matches the
su
orted in
ut format of other connected device
- When this unit is connected to the DVI jack on
our TV or AV receiver,
ou cannot
hear an
sound
rom the HDMI OUT jack i
our TV or AV receiver onl
supports DVI.
- W
en t
e
isp
ay
evice
oes not support t
e
esire
vi
eo reso
ution, press an
o
[P
ay
on the
ront panel
or more than 5 seconds. Both settings will be
reset to the de
ault automaticall
No audio / video si
nal on the
ispla
device via HDMI cable
- If the unit is connected the unauthorized displa
device with an HDMI cable, the
audio / video signal ma
not be output.
- Per
orm an HDMI cable hotplug, wherein
ou disconnect the HDMI cable
rom the TV,
AV receiver and this unit and then reconnect it to both the devices while the
are
owered on
- Ensure that your HDMI cable is certi
ied
Distorted
icture
- Sometimes a small amount of picture distortion ma
appear.
Thi
i
n
m
l
n
i
n
- Connect this unit directly to the TV. I
the RCA audio / video cables are connected
to a VCR, pictures may
e
istorte
ue to t
e copy rig
t protection system
Completel
distorted picture or
black / white
icture with
BD
DVD
- Make sure the disc is com
atible with this unit
N
n
r
i
r
n
- Ad
ust the volume
- C
ec
t
at t
e spea
ers are connecte
correct
y.
-
h
k
h
HDMI
nn
i
n
- C
ec
t
e settin
s in “Au
io” menu.
Picture
reezes momentarily
uring p
ay
ac
- Check the disc
or
ingerprints / scratches and clean with a so
t cloth wiping
rom
center to e
ge
-
l
n
h
i
Disc cannot
e p
a
e
ac
-
n
i
- Ensure the disc label is
acing up.
- Check if the disc is defective b
tr
ing another disc
- Cancel the ratin
s control or chan
e the control level.
- Insert a correct
isc t
at can
e p
aye
ac
on t
is unit
SD Memor
Card cannot be read
- The format of the card does not match to this unit or the card is not com
atible.
(Refer to pa
e 21.
o return to start-u
screen
n
i
i
r
m
v
- Reset this unit b
turning it o
, then on again.
T
e unit
oes not respon
to t
e
remote contro
- Aim the remote control directly at in
rared sensor window on the
ront panel.
- R
h
i
n
infr
r
n
r win
w
- Re
ace t
e
atteries in t
e remote contro
- Re-insert t
e
atteries wit
t
eir po
arities (+ / - signs) as in
icate
.
- Check if a stron
li
ht source is not interferin
with this unit’s infrared sensor.
Make sure that the unit is not subjected to direct sunshine or inverter-t
pe
fluorescent lights. Relocate if necessar
- If the BD pla
er is installed in a cabinet with colored glass doors, the remote
contro
ma
not wor
re
ia
w
en t
e
oors are c
ose
. Open t
e
oors, or use a
cabinet without colored
lass
Buttons
o not wor
or t
e unit
stops respon
ing
- To completely reset the unit, unplug the AC cord
rom the AC outlet
or 5-10 seconds.
The unit does not res
ond to
some operatin
commands
uring pla
back
- Operations ma
not be permitted b
the disc
R
f
r
h
in
r
i
n
f
h
i
T
ni
nn
r
BD
DVD
CD
- Con
ensation?
Let sit 1 or 2
ours
- You are attempting to playback a disc other than one with one o
the marks on page 21.
- Wi
e the dirt off the disc or re
lace the disc
Ang
e
oes not switc
- The angle cannot be switched
or BD / DVD which do not contain multiple angles.
In some cases multiple angles are onl
recorded for specific scenes
