M
AKE
SURE
THE
PRINTER
POWER
IS
ON
Make sure the printer is connected to a power source and is turned on.
M
AKE
SURE
THAT
THE
NETWORK
IS
OPERATING
PROPERLY
• Try to access other computers on the network.
• Make sure all switches, hubs, and other connecting devices are turned on.
M
AKE
SURE
THE
PRINTER
HAS
VALID
NETWORK
SETTINGS
Print a network setup page from the printer and check the following. See the “Networking” section of
the User's Guide for instructions on how to print a network setup page.
• Verify that the IP address is correct for your network.
• Verify that the gateway is correct.
• Verify that the network mask is the same as the network mask used for other computers and printers
on your network.
Cannot print to the network printer
C
HECK
THE
E
THERNET
CABLE
• Check the Ethernet cable and the Ethernet connectors at both ends for any obvious damage.
• Firmly plug one end of the Ethernet cable into the printer. Firmly plug the other end of the Ethernet
cable into the network hub or wall connection.
• Try using a different cable. Damage to the cable may not be obvious.
M
AKE
SURE
THE
PRINTER
POWER
IS
ON
Make sure the printer is connected to a power source and is turned on.
M
AKE
SURE
THAT
THE
NETWORK
IS
OPERATING
PROPERLY
• Try to access other computers on the network.
• Make sure all switches, hubs, and other connecting devices are turned on.
U
NINSTALL
AND
REINSTALL
THE
SOFTWARE
See the “Reinstalling the printer software” section of the User’s Guide.
Troubleshooting 59
