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• Test the cartridge alignment. For help, see page 42.
• Clean the nozzles. For help, see page 42.
Characters are missing or unexpected
Make sure the scanner glass is clean:
1 Dampen a clean, lint-free cloth.
2 Gently wipe the scanner glass.
Note: Make sure all ink or corrective fluid on the document is
dry before placing the document on the scanner glass.
Print is too dark or smudged
Make sure:
• You let the ink dry completely before handling the paper.
• You select the correct paper type and size in Print Properties or
Preferences.
Note: You can choose paper size from the All-In-One Center.
• The paper is straight and unwrinkled.
• You select the appropriate Quality for the paper type. If you are
printing on regular paper, select the Quick Copy setting from the
Document/Quality tab of Print Properties, Preferences, or from the
All-In-One Center.
• The nozzles are clean. For help, see page 42.
Print quality is poor at the edges of the page
Like other All-In-Ones, your All-In-One cannot print in the extreme left,
right, top, or bottom edges of a page. Use these minimum settings:
• Left and right margins:
– 6.35 mm (0.25 in.) each for all paper sizes except A4
– 3.37 mm (0.133 in.) each for A4 size paper
