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A Call Center Features
DEFINITY ProLogix Solutions Release 2 Overview
555-235-100 Issue 2 June 1999 A-13
Flexible Billing
Inbound Call Management
Intraflow and Interflow
Enhanced Look-Ahead Interflow
Malicious Call Trace
Multimedia Call Handling
Multiple Call Handling
Queue Status Indications
Reason Codes
Redirection on No Answer
Service Observing
Universal Call ID
VDN in a Coverage Path
VDN of Origin Announcement
Voice Response Integration
VuStats