www.netcomm.com.au Rev. 1 - YML657
Page 60 NP3640 Fast Ethernet Mini Print Server User Guide
AppleTalk (Macintosh)
Problem No. 1 Why do I get an incorrect printout?
Solution No. 1 Some possible reasons are:
■ You may have chosen Binary encoding to print the file. Try
to use ASCII encoding.
■ Some of the fonts, which are in your print file may not be
supported by the printer. Try selecting LaserWriter 7 instead
of LaserWriter 8.
Problem No. 2 Can't find the Print Server's name in the Chooser.
Solution No. 2 Try the following:
1. Make sure that AppleTalk is on (the button next to Active is
highlighted in the Chooser).
2. Make sure the printer has been on and in the READY state
for a few minutes.
3. Make sure the printer has not been renamed since its last
appearance in the Chooser.
4. If the printer resides on a network with multiple zones, make
sure the correct zone is selected from the AppleTalk Zones
box in the Chooser.
Problem No. 3 My document didn't print to the right printer.
Solution No. 3 Check the following:
■ Another Print Server with the same name may have received
your print job. Use the PSTOOL to reconfigure your Print
Server name and ensure all Print Server s have unique names.
■ Make sure your application output encode is set to ASCII.
If not, change it to ASCII.
Problem No. 4 My file doesn't print with the correct fonts.
Solution No. 4 Try changing your printer driver to LaserWriter 7.
Problem No. 5 My EPS file doesn't print with the correct fonts.
Solution No. 5 This is a problem that occurs in some application programs. Try
downloading the fonts contained in the EPS file before printing
the saved EPS file.
Problem No. 6 I can't select the "Remaining from:" item in the print dialog box.
Solution No. 6 If you have selected the Layout value, "2 Up", or "4 Up", you
cannot access the Remaining from item. Choose other selections.
