General Features
238 Features Guide
Hands-free Answerback
Description
Allows the PT (with SP-PHONE) user to answer an intercom call and talk to the caller without
lifting the handset.
When an intercom call comes in on an extension in Hands-free Answerback mode, the
speakerphone is turned on automatically and hands-free conversation is established
immediately after the called extension hears a beep tone and the caller hears a confirmation
tone.
Conditions
• AUTO ANSWER / MUTE Button
Hands-free answerback mode can be turned on / off by pressing the AUTO ANSWER /
MUTE button.
• This feature does not work for the following calls:
–COcalls
– Doorphone calls
– Calls to an Extension Group
– Calls to an Incoming Group
– Calls to a Phantom button
– Calls from a VM (Voice Mail) extension
–CallsringingonanSDNbutton
• Alternate Calling Ring / Voice Mode Override
Hands-free Answerback set on a telephone overrides "Alternate Calling Ring / Voice"
preset on the extension; Hands-free conversation mode is established immediately after a
confirmation tone is sent.
• It is programmable whether or not to answer the intercom call on Consultation Hold
automatically by System Programming.
Programming Guide References
•2.8SystemOption
– Auto Answer with held call
Features Guide References
1.6 Originating Features
• Alternate Calling—Ring/Voice
User Manual References
• 4.3.40 Hands-free Answerback
