12 User Manual
1.8 Call Center .......................................................................................................................87
1.8.1 Log-in/Log-out, Wrap-up ...................................................................................................87
1.8.2 Incoming Call Distribution Group Monitor .........................................................................89
1.8.3 Manual Queue Redirection ...............................................................................................92
1.9 User-supplied Equipment...............................................................................................93
1.9.1 Doorphone/Door Opener ..................................................................................................93
1.9.2 External Relay...................................................................................................................94
1.9.3 External Sensor ................................................................................................................95
1.9.4 Host PBX ..........................................................................................................................95
1.9.5 Voice Processing System..................................................................................................96
1.10 Walking Extension ........................................................................................................102
1.10.1 Walking Extension...........................................................................................................102
1.11 Display Proprietary Telephone ....................................................................................103
1.11.1 Call Log...........................................................................................................................103
1.11.2 Directories.......................................................................................................................107
1.11.3 System Feature Access ..................................................................................................111
2 Manager Operation............................................................................. 113
2.1 Control Features ...........................................................................................................114
2.1.1 Extension Control............................................................................................................114
2.1.2 Time Service Mode Control ............................................................................................114
2.1.3 Dial Tone Transfer ...........................................................................................................116
2.1.4 External Background Music (BGM).................................................................................116
2.1.5 Outgoing Messages (OGM) ............................................................................................117
2.1.6 Hospitality Features ........................................................................................................118
2.1.7 Network Direct Station Selection (NDSS) Monitor Release ............................................123
3 Customizing Your Phone & System.................................................. 125
3.1 Personal Programming.................................................................................................126
3.1.1 Personal Programming....................................................................................................126
3.1.2 Settings on the Programming Mode................................................................................127
3.1.3 Customizing the Buttons .................................................................................................137
3.2 Manager Programming .................................................................................................141
3.2.1 Programming Information................................................................................................141
3.2.2 Manager Programming ...................................................................................................142
3.3 System Programming ...................................................................................................143
3.3.1 Programming Information................................................................................................143
3.3.2 System Programming......................................................................................................146
4 Appendix ............................................................................................. 151
4.1 Troubleshooting ............................................................................................................152
4.1.1 Troubleshooting...............................................................................................................152
4.2 Feature Number Table ..................................................................................................155
4.2.1 Feature Number Table.....................................................................................................155
4.3 Tone................................................................................................................................163
4.3.1 Tone ................................................................................................................................163
4.4 Revision History............................................................................................................ 167
4.4.1 Version 1.1 ......................................................................................................................167
4.4.2 Version 2.0 ......................................................................................................................167
Index .......................................................................................................... 169
