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If you encounter problems when using the player, check the following points
before requesting service. If the problem remains unsolved, register your
player and get support at www.philips.com/welcome.
No power
Ensure that both plugs of the mains cord are properly connected.•
Ensure that there is power at the AC outlet.•
Check if the built-in battery is drained.•
No sound
Ensure that the AV cable is connected correctly.•
Cannot play disc
Ensure the disc label is upwards.•
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc •
outwards from the center.
Check if the disc is defective by trying another disc.•
Distorted picture
Clean the disc. With a clean, soft, lint-free cloth, wipe the disc •
outwards from the center.
Make sure that the video output format of the disc is compatible with •
the TV.
Change the video output format to match your TV or program.•
The LCD is manufactured using high precision technology. You may, •
however, see tiny black points and/or bright points(red, blue, green)
that continuously appear on the LCD. This is a normal result of the
manufacturing process and does not indicate a malfunction.
No response to the remote control
Ensure that the path between the remote control and the player is •
clear from obstacles.
From a close distance, point the remote control directly at the player.•
Replace the remote control batteries.•
The function does not work for this disc. Refer to the disc •
instructions.
The player feels warm
When the player is in use for a long period of time, its surface will be •
heated. This is normal.
EN
