Polycom MLC-model Manual

A SERVICE OF

next previous

Programming

2-28

The third option is not applicable as a backup answering feature; however,

it is useful for making brief announcements such as temporary closings or

hours of business.

■ Direct Extension Dial. Useful for routing outside callers directly to a

specific extension or Hunt Group. When activated, this feature answers

incoming calls after a specified number of rings and plays a customized

message prompting the caller to dial the digits of the designated extension

or hunt group.

■ Call Forwarding/Call Follow-Me. Useful when a receptionist leaves the

desk for any period of time. Calls can be forwarded to a backup answering

extension.

■ Call Coverage. Useful when users are unable to answer their calls and

want them answered by someone else.