4
Call Processing
Holding Calls
• Press TRSF, dial 11 and hang up (replace the handset or press the Speaker key).
• To return to the caller, pick up the handset, or press the Speaker key, and dial 11.
Transferring Calls
• Press TRSF and dial an extension or group number.
• Hang up when you hear ringing (blind or unscreened transfer).
OR
• Wait for the called party to answer, announce the call and then hang up (screened
transfer).
OR
• To return to the outside party without transferring, press TRSF.
Transfer With Camp-On
When you are transferring a call to another extension (see above) and you receive busy
tone, you can camp the call on to the extension.
• Hang up.
The called party will be alerted that a call is waiting for them. If they do not answer within
a specified time, the call reverts to your keyset.
Conference Calls
While in conversation with the first party:
• Press TRSF and dial 46.
• Dial the extension or outside number of the second party to add to the conference.
• When the party answers, press TRSF.
• Dial another number to add to the conference.
OR
• Press TRSF to connect the existing parties.
• Repeat the procedure until all parties are added.
Direct Call Pickup
To pick up (answer) a call ringing at another extension:
• Lift the handset and dial 65, then dial the ringing extension number.
