Troubleshooting
68
Error messages
Error messages Possible causes/Action
Camera Printer
SET MEDIA RIBBON END
SET CARTRIDGE
• The print cartridge has run out.
tReplace the print cartridge.
SET PAPER
PUSH EXEC
• The print paper has run out.
tPut print paper in the paper tray, and press the EXEC button.
• The paper tray is not inserted in the printer.
tInsert the paper tray, and press the EXEC button.
CHECK PRINTER PAPER JAMMING
REMOVE PRINTS
• The print paper may be jammed.
tRemove the jammed paper, if any. See “If paper jams” on page 66.
MEDIA MISMATCH
PUSH EXEC
• The print paper and print cartridge do not match.
tSet the proper size of the print paper for the print cartridge, and press the
EXEC button.
REMOVE PRINTS
PUSH EXEC
• The print paper remains in the ejection slot.
tRemove the paper tray then the print paper. Then press the EXEC button.
PRINTER
SERVICE CALL
• Some trouble has occurred with the printer.
tContact your Sony service facility or your Sony dealer.
Bluetooth
SERVICE CALL
• Some trouble has occurred with the Bluetooth function.
tContact your Sony service facility or your Sony dealer.
COMMUNICATION
ERROR
— • The menu appears on the operation display on the printer.
tPress the MENU button on the printer to retrieve the Ready display.
• The printer is communicating using USB.
tWait until the communication ends. Then try again.
