Troubleshooting
This chapter lists some problems that you might encounter while using your GC75.
Some problems require you to contact your service provider, but most of the problems
you can easily correct yourself.
Software Errors
Grey menu options in the
software
applications
Grey text indicates a function that is temporarily
unavailable, for example due to your subscription or due
to a certain setting which has not been turned on.
Error Messages
General
Dial-Up fails
Try to connect again.
Error Codes
Windows® 98
Error 619:
The port is disconnected
during dial-up
Up An ISDN mode (V110 or V120) has been selected
when creating a connection, but is not supported by the
network. Select Analogue mode when creating the
connection in the Connection Wizard.
Error 630:
The port was
disconnected
due to hardware failure
during dial-up
A Dial-up networking connection is already connected.
Close the connected dial-up and try again.
Error 645:
Internal authentication
error during dial-up
Up Incorrect APN or CID selected for network. Modify your
Dial-up Connection, see Create a Connection on page 19
for more details. Make sure that the APN file contains the
name of the access point your network operator is using.
See the support section on www.SonyEricsson.com site
for a full list of network operator APNs.
