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IMPORTANT NOTES:
• Do not wash any components in an automatic dishwasher.
• Do not use harsh or abrasive cleaners or solvents.
• To store, place all components back into the box and store in a cool, dry place
away from the reach of children.
• Remove the blade if you intend to store food in the chopper bowl in the
refrigerator.
• Do not put the chopper bowl or the blending mug in the microwave.
TROUBLESHOOTING
The Hand Blender & Chopping Jar will not operate.
• Has a household fuse blown, or has a circuit breaker tripped?
• Is the power supply cord properly seated in the unit and the outlet?
• Is the inter-locking bowl and lid secured properly if using the chopping fea-
ture?
• Has the cord been damaged in some way? If so, DO NOT USE THE APPLI-
ANCE. Contact Customer Service for replacement information.
The lid will not seat properly.
• Is the product assembled properly?
• Is food blocking the ability to close the lid? If so, you may be processing too
much food or pieces are too large. See Chopping Guide.
Food is unevenly chopped.
• Either you are chopping too much food at one time, or the pieces are not
small enough. Try cutting food into smaller pieces of even size and processing
a smaller amount per batch.
Food is chopped too fine or is watery.
• The food is over processed. Use brief pulses, or process for less time.
Food is collecting on the sides of the bowl or container.
• You may be processing too much food. Turn machine off. When the blade
stops completely, remove cover and clean with a spatula, turning food inward
toward the blade.
Food hangs up on the blade.
• You may be processing too much food or pieces are too large. See Chopping
Guide.
Liquid is spilling, splashing or overflowing the container or saucepan.
• You may be blending too much liquid. Divide the mixture into smaller
batches.
• You may have started the blender before submerging the blade into the mix-
ture.
• You may have accidently raised the blade above the surface of the mixture
during blending.
