13
Something Not Working
No power to the appliance
The internal light in the fridge or freezer
does not come on
Ensure the bulb is correctly fitted.
Replace the bulb if it has blown.
Check the door light switch is not jammed.
Has the door been open for more than 10 minutes ?
The temperature in the fridge or freezer section is
too high
Check the thermostat is turned to the correct setting
relative to ambient conditions.
Check the ambient temperature is within the the
appliances operating limits of 10
o
C to 32
o
C.
Relocate the appliance if necessary.
Symptom
Solution
The freezer door will not open
Has the door just been opened? If so leave for a few
minutes to allow the air pressure to equalise.
The compressor runs continuously
Adjust the thermostat to give correct temperature
control. See page 6.
Check that the doors are closed.
Large quantities of food have recently been placed in
the cabinet and / or door has been frequently opened.
Check that air ventilation is not obstructed.
The foods in the refrigerator are frozen
Is the temperature control set on high ?
Is the ambient temperature too low ?
There is an unpleasant odour in the fridge
The food was not covered.
The de-odoriser may need cleaning or changing.
Check there is power at the socket.
Check there is not a power cut by checking the
household lights.
Check the fuse has not blown.
Some problems are due to lack of simple maintenance or oversights, which can be solved easily without calling
out an engineer. If your appliance does not function correctly, please carry out the following checks before
contacting your local Service Force Centre.
IMPORTANT: If you call out an engineer to a fault listed below, or to repair a fault caused by incorrect use or
installation, a charge will be made, even if the appliance is under guarantee.
Excessive frost and ice has built up
Ensure the doors are not left open.
Check that nothing is preventing the doors from
closing.
Are the door gaskets intact and clean ?
If after the above checks there is still a fault call your local Service Force Centre.
In-guarantee customers should ensure that the above checks have been made as the engineer will
make a charge if the fault is not a mechanical or electrical breakdown.
Please note that proof of purchase is required for in-guarantee service calls.
