Troubleshooting
LEDErrorConditionsandWarnings
ErrorConditionRibbonOut
ErrorConditionPaperOut
ZebraXiIII-SeriesUser’sGuide 75
Problem Solution
Inthermaltransfermode,theribbonis
notloadedorloadedincorrectly.
Loadtheribboncorrectly.See“RibbonLoading”on
page39.
Inthermaltransfermode,theribbon
sensorisnotsensingcorrectlyloaded
ribbon.
Performthemediaandribbonsensorcalibration(see
page17).
Indirectthermalmode,whenribbonis
notused:
Puttheprinterindirectthermalmodeviathefront
panelandremoveribbon(ifloaded).
Ensurethattheprinterdriverorsoftwaresettingsare
correctlyset(ifapplicable).
Problem Solution
Themediaisnotloadedorloaded
incorrectly.
Reloadthemedia.Referto“RollMediaLoading”on
page27.
Themediasensorisnotadjusted
properly.
Checkthepositionoftheupperandlowermedia
sensors.See“PositioningtheMediaSensors”on
page10.
Theprinterissetfornon-continuous
media,butcontinuousmediaisloaded.
Eitherloadthecorrectmediaorsettheprinterforthe
correctmediatypeviathefrontpanel.
Ensurethattheprinterdriverorsoftwaresettingsare
correctlyset(ifapplicable).
Calibratetheprinter(seepage17).
Theincorrectmediasensorisbeing
used.
Viathefrontpanel,checkthesensortypetoensure
thatthecorrectoneisusedforthemedialoaded.See
page16.Calibratetheprinter(seepage17).
