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Can I make international calls with my Wireless Home Phone base?
Yes. To add international calling to your account, please call 611 from
your connected phone, or 1-800-331-0500.
Can I use my Wireless Home Phone base internationally?
No. Use is limited to the United States, Puerto Rico, U.S. Virgin Islands,
Guam, and Northern Mariana Islands.
What is the warranty on the Wireless Home Phone base?
AT&T Wireless Home Phone base has a 12-month limited warranty.
For details, see page 34.
I can’t make or receive calls with my Wireless Home Phone base
service. What should I do?
Please follow the troubleshooting steps in this User Guide. If further
assistance is required, call 1-800-331-0500.
Troubleshooting
Problem Possible Solution
No dial tone • Make sure the back-up battery is installed in
your Wireless Home Phone base.
• Make sure the device is turned on (Power
indicator light is green) and there is AC power to
the Wireless Home Phone base. Do not connect
to an AC outlet controlled by a wall switch.
• Move the device to an area with sufcient
network signal (at least 1 to 2 green bars are
displayed).
• Make sure your home telephone equipment
has power and is connected properly to the
Wireless Home Phone base.
No Caller
ID name
• Like all wireless services, only the calling number
is displayed with Caller ID.
• Your home phone equipment may support the
display of names stored in its contacts memory.
Battery LED
is off
• Make sure the back-up battery is securely
inserted in the battery compartment.
• Plug your Wireless Home Phone base into a
power outlet to charge the battery.
22 Frequently Asked Questions 23Troubleshooting