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Transfer, Park & Hold Calls – Page 15
40DHB0002UKAG Issue 2a (13/11/2001) IP Office - 2030 & 2050 Phone
Parking Calls (Park and Ride)
You can retrieve parked calls at any other extension on the system. Your
phone displays calls you parked by a flashing
-symbol next to the line
number. You can park several calls simultaneously.
To park an external call:
1. During the call, press
PARK. The parked call is displayed as your
extension number followed by a zero, e.g.
2200. If you now parked
another call it would display as your extension number followed by a
one, e.g.
2201 and so on.
To unpark calls parked at your extension:
1. Press the display key next to the flashing -symbol.
To unpark a call at another extension:
1. Note the number displayed and at another extension dial *38*N# when
N is the number displayed for the parked call on your phone, e.g.
*38*2200#.
Dialling Ahead
On incoming calls you can display the status of another extension without
interrupting your call.
To dial ahead during a call:
1. Dial the number that you want to check.
2. The extension's status appears on the right-hand display; FREE, BUSY
or NU (Number Unobtainable).
3. Press
CANCEL.
If the extension displayed is free:
1. For an unannounced transfer, press ANSWER RELEASE.
2. To make an enquiry, press HOLD. This holds your current caller and
rings the dial ahead extension.
3. If unanswered, press HOLD to retrieve your first call.
4. If answered, either press ANSWER RELEASE to transfer your call or
press HOLD again to switch between calls.
You can set your phone to always automatically hold your current call and
ring the dial ahead number if it is free rather than display FREE.
To select show free or ring if free:
1. Press PROGRAM and then SCROLL. Press
CALLFREE.
2. Enter the phone's passcode (see "The Phone Passcode" on page 26).
3. To change the current setting, press
CHANGE.
4. Press
DONE and then press PROGRAM to finish.