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Technical Support Information
35: When I switch off my Skype phone, is My Account automatically disconnected?
Yes, it's similar to closing the Skype software on your computer: as soon as you switch off you will be
automatically disconnected.
36: A CD was included in the box What is it used for?
The CD contains the user manual in PDF format. To open the manual you’ll need the freeware Adobe PDF
Reader.
37: How do I know which firmware version is currently running on my Wi-Fi Phone for Skype?
Select [Menu] > [Settings] > [Information]
Your firmware version is: software version = x.x.x.xx for example 1.0.0.10
38: How can I check if new firmware for my Wi-Fi phone is available?
Before checking for any firmware updates, please make sure your phone is connected to the mains charger or
USB cable to ensure the battery does not run out during the update.
a): Check for firmware updates automatically
Select [Menu] >[Settings] > [Advanced] > [Software updates] and activate "check for software updates
automatically"
b): Check for firmware updates manually
Select [Menu] >[Settings] > [General] > [Software updates]
If a new firmware is available it will be downloaded automatically.
39: My Wi-Fi phone cannot connect to the wireless channels 12 or 13. Why?
Channel 12 and 13 and are not supported in firmware v1.0.0.10. We will be releasing updated firmware update
to resolve this.
Belkin Ltd Express Business Park Shipton Way Rushden England NN10 6GL | www.belkin.com
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