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Troubleshooting
Symptom Possible causes Possible Corrective measures
Phone cannot
be switched
on.
Power/Lock Key
pressed too briefly.
Battery is not
charged.
Battery contacts are
dirty.
Press the Power/Lock Key for at least
two seconds.
Charge battery. Check charging
indicator in the display.
Clean the battery contacts.
Charging error.
Battery totally empty.
Contact problem.
No power from outlet.
Charger defective.
Wrong charger.
Battery defective.
Charge battery.
Check power supply and connection
to the phone. Check the battery
contacts, clean them if necessary.
Plug in to a different socket or check
voltage.
Test with another charger.
Only use original LG accessories.
Replace battery.
Network
connection is
lost.
Signal too weak.
Reconnection to another service
provider if network mode is
automatic.
Phone locked-
up and does
not function.
Battery installing.
Remove the battery and install it to
restart your phone again.
(similar to how you may restart your
PC/computer).