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General Functions
7004N/D User Guide | General Functions 03
Making and Answering calls
Always ensure that external parties are informed if you intend to record a call.
Making and Answering an external call
Options for calling externally are:
1. Lift the handset and dial 9 followed by the number.
2. Dial 9 followed by the number.
3. Press the [OHD] button and dial 9 followed by the number.
For options 2 and 3 you must lift the handset when the called party answers as the 7004N/D
does not support full ‘Hands Free’ speech.
(Note: It is possible to assign a flexible button with a speed dial to enable a single button press
for external calls).
To answer an external call lift the receiver.
Making and Answering an internal call
You can make an internal call in the following ways:
1. Lift the handset and dial an extension number.
2. Dial an extension number.
3. Press the [OHD] button and dial an extension number
For options 2 and 3 you must lift the handset when the called party answers as the 7004N/D
does not support full ‘Hands Free’ speech.
(Note: It is possible to assign a flexible button with an extension number to enable a single
button press for internal calls).
To answer an internal call lift the receiver.
Placing and External/Internal Call on hold
Whilst connected to another party (internal or external) press the [HOLD/SAVE] button.
Retrieving an External/Internal Call on hold
If you are ‘Off-Hook’ (holding the handset) simply hang up (replace the handset) and the
original call is presented back to your phone (your handset will ring). Alternatively just dial the
extension number of the station that you placed on hold and you will be reconnected.
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