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If your issue remains unsolved, contact Nokia for repair options. See
www.nokia.com/repair. Before sending your device for repair, always back up the
data in your device.
Update software using your PC
Nokia Software Updater is a PC application that enables you to update your device
software. To update your device software, you need a compatible PC, broadband
internet access, and a compatible USB data cable to connect your device to the PC.
To get more information and to download the Nokia Software Updater application,
go to www.nokia.com/softwareupdate.
Settings
Your device normally has MMS, GPRS, streaming, and mobile internet settings
automatically configured in the device, based on your network service provider
information. You may have settings from your service providers already installed in
your device, or you may receive or request the settings from the network service
providers as a special message.
Access codes
If you forget any of the access codes, contact your service provider.
● Personal identification number (PIN) code — This code protects your SIM card
against unauthorised use. The PIN code (4 - 8 digits) is usually supplied with the
SIM card. After three consecutive incorrect PIN code entries, the code is blocked,
and you need the PUK code to unblock it.
● PIN2 code — This code (4 - 8 digits) is supplied with some SIM cards, and is
required to access some functions in your device.
● Lock code (also known as security code) — The lock code helps you to protect
your device against unauthorised use. The preset code is 12345. You can create
and change the code, and set the device to request the code. Keep the new code
secret and in a safe place separate from your device. If you forget the code and
your device is locked, your device will require service. Additional charges may
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