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Troubleshooting 7
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Troubleshooting
Read the README file included in the Windows Program Group of the PC
Suite for Nokia 8250.
This chapter points out the basic problems that could occur when you are
installing the program. Below you will find a list of symptoms and possible
actions you can take if you are in any of the following situations.
Setup will not run properly and returns an Error Message stating that the
operation system is not appropriate.
The PC Suite for Nokia 8250 is only compatible with Windows 95/98.
The Setup program does not start properly or is not completed.
It is recommended that you have 8 MB of RAM in your system, and at least
9 MB of free disk space.
Close all unnecessary Windows programs before starting Setup. Also make
sure that there are no MS-DOS programs running in the Windows DOS
Prompt.
Not enough disk space for installation.
There is not enough space for completing the installation on the drive you
have selected. Select another drive for installation or delete unnecessary
files to free additional disk space.
lf you have several hard disk drives in your system and you decide to install
the program on a drive other than the one where your Windows system
files are located, disk space is still required on both drives. The program
will always need to place some files in your Windows directory.
Setup does not accept the destination directory you have typed in.
The program can only be installed to a local drive.
Check if the directory where you are trying to install the program is a READ
ONLY directory. Select another directory or change the settings of the
directory in Explorer (File/Properties - Attributes Window - Read Only
setting).
The path to your directory is too long. Select another directory or shorten
the names of the subdirectories.
Mobile phone not found.
Your mobile phone is switched off. The phone must be on during
installation.
Also make sure that your phone is in the normal operating mode, in other
words that the possible PIN code has been entered, and so on.
Make sure your phone is fully compatible with the program.
Check that there are no Windows power saving settings selected in your
laptop. These may cause problems with the PC Suite for Nokia 8250.
Check the infrared connection between your mobile phone and your PC.