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Nokia may process your personal data for the following purposes. Please note that one or more purposes may apply
simultaneously.
• Providing products and services We may use your personal data to provide you with our products and services, to
process your order or as otherwise may be necessary to perform the contract between you and Nokia, to ensure the
functionality and security of our products and services, to identify you as well as to prevent and investigate fraud and
other misuses.
• Developing products and services We may use your personal data to develop our products and services. However, for
the most part we only use aggregate and statistical information for such purposes. We may combine personal data
collected in connection with your use of a particular Nokia product and/or service with other personal data we may hold
about you, unless such personal data was collected for a different purpose.
• Communicating with you We may use your personal data to communicate with you, for example to send you critical
alerts and other such notices relating to our products and/or services and to contact you for consumer care related
purposes.
Marketing and making recommendations We may use your personal data to personalize our offering and to provide you
with more relevant services, for example, to make recommendations and to display customized content and advertising in our
services. This may include displaying Nokia and third party content. We may use your personal data for direct marketing or
research purposes, for example, to conduct market research and we may, in accordance with applicable law, contact you to
inform you of new products, services or promotions we may offer.
First use of your Nokia device
Depending on your device a Nokia Account may be created for you or you may need to sign in with your existing Nokia Account
when you first use your device. In the activation process your user name, email address, mobile number, unique mobile device
identifier and subscriber identity information will be sent to Nokia and we may associate this information with your Nokia
Account. This combined information may be used to activate your warranty and certain software licenses and to send you
personalized messages, for example emails, text and other messages. These messages may include information about Nokia’s
products and services, such as tips and commercial offers. You may unsubscribe from these messages at any time for example
by following the information in the message you receive after taking your device into use, instructions in the device or in the
messages, through available profile management tools or contacting Nokia customer care. The collected information may also
be used to display personalized content as well as to improve Nokia’s products and services. The above information may also
apply in case you update the software of your device.
Do We Share Personal Data?
We do not sell, lease, rent or otherwise disclose your personal data to third parties unless otherwise stated below.
• Your consent and social sharing services We may share your personal data if we have your consent to do so. Some
services may allow you to share your personal data with other users of the service or with other services and their users.
Please consider carefully before disclosing any personal data or other information that might be accessible to other users.
• Nokia companies and authorized third parties We may share your personal data with other Nokia companies or
authorized third parties who process personal data for Nokia for the purposes described in this Policy. This may include
for example billing through your network service provider or otherwise, delivery of your purchases, providing services
including customer service, managing and analyzing consumer data, credit checks, conducting market research and
managing marketing and other such campaigns. When you purchase a Nokia product from us with a network service
provider plan, we may need to exchange information with your network service provider to provide you with such service.
We may conduct joint marketing and other communications with our partners, for example your mobile operator. To
avoid duplicate or unnecessary communications and to tailor the message to you we may need to match information
that Nokia has collected with information that the partner has collected where this is permitted by law.
These authorized third parties are not permitted to use your personal data for any other purposes. We require them to
act consistently with this Policy and to use appropriate security measures to protect your personal data.
92 Product and safety information